Susan Schreiner was quoted in an Ecommerce Times article by Peter Suciu regarding Microsoft CEO Steve Ballmers stepping down.

“Indeed, ‘it’s time for an executive transition at Microsoft,’ agreed Susan Schreiner, analyst at C4 Trends. ‘Microsoft faces competitive challenges and has been slow on the uptake — particularly as this business shifts from an ecosystem where software was at the center of this universe to a new era that is driven by devices, services and mobility.

‘Going forward, it will be interesting to see how Ballmer’s recent reorganization plays out — and if the next CEO has the foresight, experience and interpersonal skills to affect change at Microsoft on a massive scale,’ Schreiner told the E-Commerce Times.”

To read the full article, click here.